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QuietKat will accept the return or cancellation of an order under the following conditions:
Items that are purchased and cancelled before shipping may be subject to a 15% processing and restocking fee. QuietKat reserves the right to determine when this fee applies.
Those returns are subject to a 15% restocking fee on the purchase price, as well as return shipping fees. The original shipping charges are non-refundable.
QuietKat will not accept the returns of products after 30 days.
In the event of a product return, QuietKat will not accept the return of promotional items associated with that sale. The MSRP value of the promotional items will be deducted from the refund.
Before a return is made, the customer must receive written approval of the return and a Return Authorization Number from QuietKat, Inc. If a customer sends a return without the written consent of the company, a refund will not be issued. The customer who sends a unit back without consent will be responsible for shipping costs back to them, or will sacrifice the item. Once a return is approved by QuietKat, Inc., you may receive an exchange, company credit or a refund. Please address your return to:
c/o Returns: Authorization # _____
50 Marmot Lane
Eagle, Colorado 81631
All purchases made through authorized QuietKat retailers are subject to the dealer’s return and refund policies. QuietKat does not accept direct returns of products sold through authorized retailers. All products sold through dealers must be returned to the original seller.