Cece's E-Bike Garage Return Policy

RETURNS

Returns and Exchanges

Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to returns@cecesebikegarage.com and we will process an insurance claim on your behalf.

Please contact us at returns@cecesebikegarage.com to submit your refund request.

The final refund amount would be subject to the deductions of restocking fees, return shipping fees, and the insurance cost of the original order.

For return orders, refund will be approved after the return package is successfully delivered and inspected by warehouse. Customers will be notified via email and shall receive a refund back to the original payment method. Please be aware that bank or credit card companies may take additional time up to 30 days to process the refund.

NOTICE: ALL PURCASES MADE THROUGH AFFIRM WILL BE SUBJECT TO A FORFEIT OF MERCHANT PROCESSING FEES IF A REFUND IS ISSUED.